Dunbar Mini Storage: Self Storage FAQ
How can we help our customers navigate the self storage FAQ that come up during the rental process? Dunbar Mini Storage strives to make the self storage process as straightforward as possible, but we understand if you have some questions along the way. If you are new to renting storage, you may want to run through the basics before browsing for a storage unit. If you are new to Dunbar Mini Storage Storage, we’ve compiled a list of the self storage FAQ we get most. Hopefully we will answer all your questions below, but if we do not, please do not hesitate to give us a call or shoot us an email!
Does renting storage units require rental protection?
Yes, we do require rental protection when you are renting a storage unit. You can provide proof of your own protection plan as you are checking out, or you can purchase one of our protection plans. We offer a few different options, so you are able to choose the best for your situation. Ask our storage experts which plan would be best for you.
Are locks provided/sold on site?
We sell a wide selection of storage supplies—including locks—in our storage facility office. You can stock up on boxes, bubble wrap, locks, box cutters, and anything else you need in one visit.
How do I pay my bill online?
At the top of our website, you will see a button that says “Pay Bill.” From there, login and click on the storage unit in your account that you wish to pay the bill for. You can also choose to prepay for your upcoming month’s bill.
Can I rent short-term?
We offer month-by-month storage leases to allow for flexible rental space. You will never be stuck in a long contract. Rent for a month, a few months, or find your long-term storage solution with Dunbar Mini Storage.
What discounts do you offer?
Customers ages 65+ can receive our Senior Discount of 5% off monthly. All Military and First Responders receive 5% off monthly. Thank you for your service! Additionally, when you refer a friend, you and your friend both receive 10% off for three months. Read more on our storage discount page today.
Do you have movers?
No, we do not offer movers.
Do you have truck rentals?
No, we do not offer moving truck rentals at our storage facility.
Do you have storage auctions?
Yes, auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Valley Storage’s storage auctions are held on bid13.com.
Can I live or sleep in a storage unit?
No. Not only is it illegal to inhabit a storage unit—for both humans and animals—but it is extremely unsafe. Storage unit doors lock from the outside and do not have running water to support a residence.
Can I work in a storage unit?
Yes. If you would like to work on your vehicle or other project in your unit you are more than welcome to during our gate hours. Storage unit doors lock from the outside so they should always be kept open when inside them. We do not have power inside the units but you may use power tools which do not create a flame or spark when in use.
What storage unit size do I need?
Depending on the amount of items you are looking to store, how long you are looking to store, and what you are trying to store, different storage unit sizes might serve you better. This online calculator can give you a storage unit size recommendation based on the objects you enter.
Can I access my storage unit at any time?
Our gate hours are from 6 AM – 10 PM. Tenants must make a reasonable effort to be out by 10pm or they will be considered in violation of their lease.
Did We Answer Your Self Storage FAQ?
At Dunbar Mini Storage, we don’t want there to be any confusion when you are entering a rental agreement with us. If you have a question that is not answered above, please call our office for a direct response from a storage professional.